Effective Date: 01 Jan 2025

Welcome to Nnonya.com, a platform providing classified ads services specifically tailored for the Ugandan community. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information, as well as your rights related to your personal data.

By using our website or services, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We collect different types of personal information when you use our platform. This may include:

  • Personal Identification Information: When you register or post an ad, we may collect your name, email address, phone number, location (city, district), and other contact details.
  • Ad Content: Details related to the ads you post, such as descriptions, images, prices, categories, and other information relevant to your ad.
  • Usage Data: Information on how you interact with the website, such as IP address, browser type, device information, and browsing activity.
  • Payment Information: If applicable, we may collect payment details for transactions made on the site. Payment information is processed securely through trusted third-party payment processors.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and improve our services: Your information helps us create, manage, and improve your ads, offer customer support, and enhance your user experience.
  • Communication: We may use your contact details to send updates, notifications, and offers related to our services.
  • Personalization: To offer personalized ad suggestions and services based on your browsing history and preferences.
  • Security and Fraud Prevention: To protect against unauthorized access and maintain the safety and security of the platform.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Data Sharing and Disclosure

We do not share your personal information with third parties unless necessary for the following reasons:

  • Service Providers: We may share your data with trusted third-party service providers who help operate our website, process payments, and perform other essential functions.
  • Legal Obligations: We may disclose your information if required to do so by law, in response to legal requests, or to protect our rights, property, and the safety of our users.
  • Business Transfers: If Nnonya.com undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activities on our website. These technologies help us:

  • Analyze trends
  • Administer the website
  • Track user behavior
  • Personalize content and ads

You can control cookie settings through your browser. Please note that disabling cookies may affect your ability to use some features of our website.

5. Data Security

We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, or alteration. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

6. Data Retention and Deletion

We retain your personal data for as long as necessary to provide our services or as required by law. However, you can request the deletion of your personal data as follows:

  • Ad Deletion: You may delete your classified ads at any time through your account dashboard.
  • Account Deletion: You may request the deletion of your user account and all associated personal data by contacting our support team at [email protected]. Once your request is processed, we will delete your account and any personal data we no longer need for legal or operational reasons.

Please note that we may retain certain information for the purposes of legal compliance, fraud prevention, or resolving disputes, even after you have requested deletion.

7. Your Rights and Choices

As a user, you have the following rights concerning your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data, subject to certain exceptions.
  • Opt-out of Communications: You can unsubscribe from marketing emails at any time by following the instructions in the email or by contacting us directly.

To exercise any of these rights, please contact us at [email protected]

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal data from individuals in this age group. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any significant changes by posting the updated policy on this page. Please check this page regularly for updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:

nnonya.com
Email: [email protected]
Phone: +256 708 234 353
Address: Lubugumu, Ndejje, Wakiso